Established in 1965, West Shelby Water District (WSWD) provides potable water to over 2,500 customers in western Shelby County.
With no internal water supply of its own, West Shelby purchases all of its water. Originally all of the water came from the City of Shelbyville, Kentucky, whose source is the Guist Creek Reservoir. Due to population growth in the 1980's throughout the District, an additional source of water was established in 1990. This source was the Louisville Water Company that obtains its water from the Ohio River.
Payments By Phone
Our customers can now make payments by phone 24 hours a day, 7 days a week! Please have your account number on hand and call 1-877-278-2446
Simplify your life...
Register to use the Customer Portal and make paying your bill easier than ever!
- Set-up paperless billing
- Manage and pay multiple accounts
- Make a one-time payment
- There is a fee charged by the merchant company for paying with a debit/credit card or e-check but the automatic bank draft option is free!
If you have any questions about all of the available pay options, please call the office 502-722-8944.
Proposed Rate Increase!
Proposed increase in rates due to a purchased water adjustment!
2022 Water Quality Report is now available!
West Shelby's water quality report for 2022 is now available!
West Shelby Water District has partnered with SLWA
West Shelby Water District has partnered with Service Line Warranties of America (SLWA) to offer protection to customers for the water and sewer service lines that connect their homes to the district’s system.