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Effective Immediately West Shelby’s Lobby is temporarily CLOSED due to COVID-19.

Holiday Schedule: Closed Thursday November 26th & Friday November 27th (Thanksgiving) Closed Thursday December 24th & Friday December 25th (Christmas) - Happy Holidays!

Our History

Established in 1965, West Shelby Water District (WSWD) provides potable water to over 2,100 customers in western Shelby County.

With no internal water supply of its own, West Shelby purchases all of its water. Originally all of the water came from the City of Shelbyville, Kentucky, whose source is the Guist Creek Reservoir. Due to population growth in the 1980's throughout the District, an additional source of water was established in 1990. This source was the Louisville Water Company that obtains its water from the Ohio River.

Payments by phone

Our customers can now make payments by phone 24 hours a day, 7 days a week! Please have your account number on hand and call 1-877-278-2446

Simplify your life...

Register to use the Customer Portal through the “Pay Your Bill Online” link and make paying your bill easier than ever!

  • Set-up electronic billing notifications
  • Manage and pay multiple accounts
  • Make a one-time payment

There is a fee charged by the merchant company for paying online but, we also offer automatic bank draft through our office for free!

Sign up for ACH automatic bank draft for monthly withdrawals from your checking account. Fill out the authorization form authorization form (link here) and return it to our office with a voided check by email, night drop box, mail, or hand deliver to the office.