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Residential water sales shall not be charged Kentucky State Sales Tax.

This includes multiple meters that are used exclusively for residential use such as irrigation meters and garage meters. Rental Property accounts that are listed under or billed to an owner or company are not exempt from State Sales Tax. Although the property is residential it will only be exempt from State Sales Tax if it is in the tenant’s name and the bill is sent to the address of the tenant. Mobile Home Parks are treated with the same guidelines as rental property. Farms, barns, and farm irrigation meters are exempt from State Sales Tax only if a valid farm exemption certificate is on file with the Utility. Read more here!


West Shelby Water District has partnered with Service Line Warranties of America (SLWA) to offer protection to customers for the water and sewer service lines that connect their homes to the district’s system. Read more here!


Our History

Established in 1965, West Shelby Water District (WSWD) provides potable water to over 2,500 customers in western Shelby County.

With no internal water supply of its own, West Shelby purchases all of its water. Originally all of the water came from the City of Shelbyville, Kentucky, whose source is the Guist Creek Reservoir. Due to population growth in the 1980's throughout the District, an additional source of water was established in 1990. This source was the Louisville Water Company that obtains its water from the Ohio River.

Payments by phone

Our customers can now make payments by phone 24 hours a day, 7 days a week! Please have your account number on hand and call 1-877-278-2446

Simplify your life...

Register to use the Customer Portal through the “Pay Your Bill Online” link and make paying your bill easier than ever!

  • Set-up paperless billing
  • Manage and pay multiple accounts
  • Make a one-time payment

There is a fee charged by the merchant company for paying with a debit/credit card or e-check but the automatic bank draft option is free!

If you have any questions about all of the available pay options, please call the office 502-722-8944.